Shipping Policy

Shipping Policy

At Motor Ride X, we are committed to ensuring that your products arrive in a timely and secure manner. Here’s everything you need to know about our shipping process:

Shipping Rates and Methods

  • Standard Shipping
     Free for price under $100. For price over $100, shipping fee can be calculated on product page or checkout page.
  • Expedited Shipping
      There is no overnight or expedited shipping available for items over 50lbs or include battery

Processing Time

  • Orders are processed within 1-2 business days.
  • You will receive a confirmation email once your order is shipped, including tracking information.

Delivery Times

  • Standard Shipping
     Typically 1-5 business days.
  • Expedited Shipping 
    Typically 1-3 business days.

    Tracking Your Order

    • Use the tracking number provided in your shipping confirmation email to track your order.

    Shipping Restrictions

    • We do not ship to P.O. Boxes or APO/FPO addresses.

    Missing or Delayed Shipments

    • If your order is delayed or missing, please contact our customer service team at support@motorridex.com for assistance.

    Returns and Exchanges

    • Please refer to our Return Policy for details on how to return or exchange an item.

     

    Thank you for shopping with Motor Ride X. If you have any questions or need further assistance, please don't hesitate to contact us.