In certain situations that an item needs to be returned, please simply follow instructions below.
Please DO NOT ship any products until you receive an E-mail with return instructions.
Please E-mail us at return@motorridex.com. Include the order date, product name, reason for return, your name, address and telephone number to receive an RMA (Return Merchandise Authorization).
In the event an item is to be returned, all items must be returned freight/shipping paid by the customer. You may also incur a 20% restocking fee.
We recommend that you ship your returns via insured mail/freight for protection against loss or damage.
Upon arrival of the item and completion of our inspection, a refund or replacement will be processed.